PRIVACY POLICY

1. General Information

As Map Pharma İlaç Kozmetik Gıda Analiz Paz. İth. İhr. Ltd. Şti., we attach great importance to protecting the privacy of our users during the services we offer through our website https://mapfarma.net/.

This Privacy Policy is designed to explain the general principles governing how information of users visiting our website, creating accounts, or making purchases is handled.

Detailed information regarding the processing of personal data is provided in the Privacy Policy and Processing Notice published on our website.

2. Information That Can Be Collected

Depending on your use of the website and the transactions you conduct, the following information may be collected:

First and last name.

Phone number and email address.

Delivery and billing address.

Order, payment, invoice, return and exchange information.

Customer request and complaint records.

Technical records and cookie data relating to website usage.

Only information necessary for the relevant service is processed, subject to appropriate legal requirements.

3. Purposes of Using the Information

The information collected may be used for the following purposes, to the extent relevant:

Receiving and delivering orders.

Managing membership and customer account transactions.

Performing payment, billing, and accounting operations.

Managing return, exchange, and customer support processes.

Ensuring the security of the website.

Fulfillment of legal obligations.

Improving service quality.

Conducting marketing and campaign activities when the necessary legal requirements are met.

4. Data Protection

Our company aims to take appropriate technical and administrative measures to protect personal information against unauthorized access, loss, unlawful use, or disclosure, and fulfills its obligations arising from legislation.

However, it cannot be guaranteed that data transfer over the internet is completely risk-free.

5. Sharing Information with Third Parties

Personal information may be shared with the following parties to the extent necessary and under appropriate legal conditions:

Shipping and logistics companies for order delivery.

Banks and payment service providers for payment processing.

Authorized service providers involved in accounting and billing processes.

Technical infrastructure and hosting service providers for the operation of the website.

Authorized public institutions and judicial authorities within the scope of legal obligations.

Information is shared only for the relevant purposes. In case of data transfer abroad, the requirements of the current legislation will apply.

6. Payment Security

If our website uses third-party payment infrastructure for payment services, payment transactions may be processed through the respective provider's infrastructure.

Payment information processed directly by our company depends on the payment method used and the technical infrastructure. Whether payment card information is stored by our company is determined according to actual practice.

7. Cookies

Our website uses cookies to ensure its functionality, remember user preferences, and measure performance when necessary.

You can find detailed information about the types of cookies, their purposes, and how to manage preferences in our Cookie Policy.

8. Links to Other Websites

Our website may contain links to third-party websites. The content, security practices, and privacy policies of these sites are the responsibility of the third party.

Before visiting third-party websites, it is recommended to review the privacy and personal data policies of those sites.

9. User Rights

Your rights and application procedures regarding the processing of your personal data under the Law No. 6698 on the Protection of Personal Data are explained in the Clarification Text on the Protection and Processing of Personal Data published on our website.

You can send your requests regarding your personal data to info@mapfarma.net.

10. Policy Changes

Our company may update this Privacy Policy in response to changes in its services, technical infrastructure, or relevant legislation. The updated policy will be published on our website.

11. Contact Information

Company Name: Map Pharma Pharmaceuticals Cosmetics Food Analysis Marketing Import Export Ltd. Co.

Address: Ostim OSB Mah. 1151. Sokak No: 102, Yenimahalle / Ankara

Email: info@mapfarma.net

Website: https://mapfarma.net/